Linda Embardo
Certified Technical Trainer, Online Instructor
Professional info
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Skilled certified technical trainer (CTT+) with experience in the design and delivery of technology training.
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Engaging and creative facilitator who can effectively lead and teach learners.
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Strong communications and training strategist.
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Confident project management and change management professional.
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Highly motivated leader and skilled in collaboration and team building.
Work experience
Instructor, Berklee Online
2023 - present
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Instructor in the Music Business department facilitating the Project Management for Musicians course.
Associate Director for Training and Communications, Berklee College of Music
2010 - present
2010 - present
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Manages and mentors training and knowledge management teams within IT.
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Oversees a knowledge management team in developing KM protocols and tools for faculty, staff, and students.
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Partners with IT management, functional leads, IT leads, and SMEs to create and coordinate internal communications for all IT projects, change initiatives, outages, and training events.
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Oversees the development and updates of all IT web pages.
Technology Training and Communications Manager, Berklee College of Music
2010 - present
2010 - present
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Mentored teams of training staff, support consultants, and student employees as they assisted in the training function.
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Collaborated with service owners to determine specific training needs for services.
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Created and coordinated communications for all IT projects, change initiatives, and training events.
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Organizational Change Manager for a multi-year Workday (HCM/FIN/Student) implementation project.
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Designed and delivered workshops and training sessions for faculty and staff.
Senior Training and Support Coordinator, Berklee College of Music
2000 - 2010
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Developed and facilitated instructor-led and online computer training sessions to effectively meet the college’s ongoing training objectives.
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Developed and evaluated training guides and end-user documentation.
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Partnered with Human Resources to provide technical training for all newly hired staff as part of the onboarding process.
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Managed online learning resources (LinkedIn Learning).
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Worked with college area directors to develop individual employee learning plans.
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Facilitated on-campus technology user groups.
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Acted as project manager for major projects associated with training and development programs.
Education
Arizona State University
MA in Communication
Grand Canyon University
BS in Applied Management
Baptist Bible College East
Diploma in Christian Education/Missions
Certifications/Certificates
Project Management Essentials Certified (PMEC), 2021
Change Manager Specialist (CMS), 2019
Certified Technical Trainer (CTT+), 2011
ATD Change Management Certificate, 2015
Managing the Training Function Certificate, 2013
ASTD Design Learning Certificate, 2010
ASTD Training Certificate, 2006