Linda Embardo
Certified Technical Trainer, Online Instructor
Professional info
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Skilled certified technical trainer (CTT+) with experience in the design and delivery of technology training.
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Engaging and creative facilitator who can effectively lead and teach learners.
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Strong communications and training strategist.
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Confident project management and change management professional.
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Highly motivated leader and skilled in collaboration and team building.
Work experience
Instructor, Berklee Online
​2023 - present
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Instructor in the Music Business department facilitating the Project Management for Musicians course.
Associate Director for Training and Communications, Berklee College of Music
​2010 - present
2010 - present
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Manages and mentors training and knowledge management teams within IT.
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Oversees a knowledge management team in developing KM protocols and tools for faculty, staff, and students.
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Partners with IT management, functional leads, IT leads, and SMEs to create and coordinate internal communications for all IT projects, change initiatives, outages, and training events.
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Oversees the development and updates of all IT web pages.
Technology Training and Communications Manager, Berklee College of Music
​2010 - present
2010 - present
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Mentored teams of training staff, support consultants, and student employees as they assisted in the training function.
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Collaborated with service owners to determine specific training needs for services.
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Created and coordinated communications for all IT projects, change initiatives, and training events.
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Organizational Change Manager for a multi-year Workday (HCM/FIN/Student) implementation project.
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Designed and delivered workshops and training sessions for faculty and staff.
Senior Training and Support Coordinator, Berklee College of Music
2000 - 2010
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Developed and facilitated instructor-led and online computer training sessions to effectively meet the college’s ongoing training objectives.
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Developed and evaluated training guides and end-user documentation.
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Partnered with Human Resources to provide technical training for all newly hired staff as part of the onboarding process.
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Managed online learning resources (LinkedIn Learning).
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Worked with college area directors to develop individual employee learning plans.
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Facilitated on-campus technology user groups.
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Acted as project manager for major projects associated with training and development programs.
Education
Arizona State University
MA in Communication
Grand Canyon University
BS in Applied Management
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Baptist Bible College East
Diploma in Christian Education/Missions
Certifications/Certificates
Project Management Essentials Certified (PMEC), 2021
Change Manager Specialist (CMS), 2019
Certified Technical Trainer (CTT+), 2011
ATD Change Management Certificate, 2015
Managing the Training Function Certificate, 2013
ASTD Design Learning Certificate, 2010
ASTD Training Certificate, 2006